Payment methods
1 Order online pay at delivery
• The goods and the transport fee get’s payed at the courier who delivers them.
2 Payment order
• A proforma invoice is generated and sent by e-mail to the customer by a Citrin agent. The bank account is entered in the proforma invoice according to the client’s request.
• The products will be sent to the customer after there is evidence of the entry of money in the bank account of Citrin.
3 Online payment by card through our payment processor
You can make online payment with your personal or company card, in complete security. Cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have CVV2 / CVC2 code).
No additional transaction fees are charged.
Card data processing is done exclusively on our payment processor servers.
The safety of your personal information. Is guaranteed by the fact that our payment processor does not store the confidential data of your card, but sends it encrypted over a secure connection to the processor bank. This way your information. Is secure.
Regardless of the currency you have in your account, the transactions are made in ron/eur or local curency where it will be possible, at the exchange rate of your bank.
For card payment, the transaction will appear on the account statement with the name citringlobal.
Cancellation of the transaction: Call +40799935555 to cancel the transaction on the same day you placed the order and you will receive the money back in the account where you made the payment within 30 days.